Troubleshooting guide
The below table provides information on some of the problems that might
occur, including possible causes and remedies to solve the problems.
Problem Possible cause Remedy
The system
cannot be
switched on
The Message Terminal has a
remote on/off switch, so the
power button is disabled.
If the Message Terminal is
using a remote on/off switch,
use that instead of the power
button.
There is no power on the
input to the Message
Terminal.
Check that all power cables
between the ship power
source and the Message
Terminal are connected
correctly, and that the power
source is on.
No battery
information in the
Message Terminal
The Ethernet connection from
the power supply is not
working.
Check the Link activity
indicator at the connection
points in the Ethernet switch.
Check that the Ethernet cables
are connected correctly and
are not damaged.
The power supply is not a
SAILOR 6081
None. Battery and power
information is only shown if
the power supply is a SAILOR
6081.
No connection
between Message
Terminal and
printer
The USB cable is damaged or
is not connected properly.
Check that the USB cable is
connected correctly and is not
damaged.
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