Sakura Tissue-Tek Xpress x120 User Manual

Revised 10/02/2012 8.1
Section 8
TROUBLESHOOTING
General Troubleshooting
Procedures
CAUTION: All the processes are interrupted during an
Error. Therefore, please remove all the baskets from
the instrument as soon as possible and protect
specimens when an error occurs. If specimens are
left in the instrument for a prolonged period, detri-
mental effects could result.
CAUTION: If any of the Access Doors are open, the
Transfer System would be disabled and the baskets
will not be transferred. Keeping an access door open
for a prolonged period could result in detrimental
effects on specimens.
The following Troubleshooting Chart contains general
problems that could occur during operation of the Tissue-
Tek
®
Xpress
®
x120 system. Probable causes and recom-
mended remedies are included for each problem listed, to
aid in diagnosis and correction.
If additional assistance is required concerning a Tis-
sue-Tek Xpress x120 system problem, or if a problem
cannot be corrected or is beyond the scope of this
manual, contact the Sakura Finetek Technical Support
Representative for information or assistance.
TROUBLESHOOTING CHART
PROBLEM PROBABLE CAUSE REMEDY
Power indicator is not
illuminated.
1. Line cord is not plugged. Power failure.
2. Main power switch (circuit breaker) is off.
3. UPS power switch is off.
4. UPS outputs “power failure” signal.
1. Make sure power is available at the power
source. Make sure the line cord is properly
connected to the electrical power source.
2. Turn the main power switch ON
3. Turn the UPS power switch ON.
4. Contact Sakura Technical Support.
Retorts #3 and #4 are not
heated.
1. Line cord is not plugged. Power failure.
2. Main power switch (circuit breaker) is off.
3. UPS power switch is off.
4. UPS outputs “power failure” signal.
1. Make sure power is available at the power
source. Make sure the line cord is properly
connected to the electrical power source.
2. Turn the main power switch ON
3. Turn the UPS power switch ON.
4. Contact Sakura Technical Support.
LCD display screen does not
display when System Start
Switch is pressed.
1. Line cord is not plugged. Power failure.
2. Main power switch (circuit breaker) is off.
3. UPS power switch is off.
4. UPS outputs “power failure” signal.
1. Make sure power is available at the power
source. Make sure the line cord is properly
connected to the electrical power source.
2. Turn the main power switch ON
3. Turn the UPS power switch ON.
4. Contact Sakura Technical Support.
Retorts #3 and #4 have reached
set temperature, but “warming-
up” process does not proceed to
the next step.
1. System is waiting until reagents #3 and #4 in paraffin oven
are completely melted.
1. Ensure that reagents #3 and #4 in paraffin
oven are completely melted and that all
paraffin in plumbing reach appropriate
temperature; then press “REAGENTS 3 AND
4 READY” button.
LCD screen turns on unexpect-
edly.
1. Power failure occurred.
2. System is in “Auto Ready/Shutdown” mode.
3. “ON TIME” and “OFF TIME” are set for the day in
“READY/SHUTDOWN TIMES” screen.
1. No action is needed.
2. Change setting to “Manual Ready/Shutdown”
mode.
3. Change setting to “NOT IN USE”.

Sakura Tissue-Tek Xpress x120 Specifications

General

Brand	Sakura
Model	Tissue-Tek Xpress x120
Category	Computer Hardware
Language	English