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Sam4s ER-380 User Manual

Sam4s ER-380
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Electronic Cash Register AU
Operation and
Program Manual
ER-380
ER-380M
ER-390M
ER-420M
ER-430M
ER-52xx/M
All specifications are subject to change without notice
Rev. 2.05 (Jun 09)

Table of Contents

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Sam4s ER-380 Specifications

General IconGeneral
BrandSam4s
ModelER-380
CategoryCash Register
LanguageEnglish

Summary

Getting Started

About the Sam4S ER-3xx, 4xx, 52xx Electronic Cash Registers

Provides an overview of the Sam4S ER-3xx, 4xx, 52xx Electronic Cash Registers range.

Unpacking

Instructions for unpacking the cash register and identifying included items.

Installing the Paper

Step-by-step guide for loading paper into the cash register printer.

Basic Features and Functions

Standard Hardware

Details the standard hardware components of the cash register models.

Optional Hardware

Lists optional hardware accessories that can be added to the cash registers.

Software Features

Front Display

Rear Display

Error Code Table

Control Lock

Control Keys

Describes the function and accessible positions of the control keys.

Keyboards

ER-380/ER-380M Keyboard

Details the layout and key assignments for the ER-380/ER-380M keyboard.

ER-390M Keyboard

Details the layout and key assignments for the ER-390M keyboard.

ER-420M Keyboard

Details the layout and key assignments for the ER-420M keyboard.

ER-430M Keyboard

Details the layout and key assignments for the ER-430M keyboard.

ER-5200/ER-5200M Keyboard

Details the layout and key assignments for the ER-5200/ER-5200M keyboard.

ER-5240/ER-5240M and ER-5215/ER-5215M Keyboards

Details the layout and key assignments for ER-5240/ER-5240M and ER-5215/ER-5215M keyboards.

Memory Clear

Memory All Clear

Procedure for clearing all memory areas and restoring default program settings.

Initial Clear

Operating Instructions

Function Key Descriptions

Explains the function of various keys on the cash register keyboard.

Clerk Sign-On/Sign-Off

Details methods for signing clerks on and off the cash register.

Receipt On and Off

Instructions for enabling or disabling the receipt printer.

Item Registrations

Covers methods for registering items using PLUs and keyboard entries.

Modifier Key

Explains how modifier keys alter PLU registration and behavior.

Price Level Key

Describes how to use price level keys to set different prices for items.

Promo

Explains how to account for promotional items and special offers.

Waste

Details how to use the WASTE key for inventory control of removed items.

KBD SHIFT (ER-420M only)

Explains the KBD SHIFT key functionality for expanding NLU key access.

Percent Key Operations

Covers the programming and operation of percentage keys for discounts/surcharges.

Return Merchandise Registrations

Instructions for processing merchandise returns or refunds.

Voids and Corrections

Covers procedures for correcting entries and voiding transactions.

Cancel

Explains how to stop and correct a transaction before tendering.

Void Position Operations

Describes using the VOID control lock position to correct transactions.

No Sale Operations

Details how to open the cash drawer without a sale transaction.

Received On Account Operations

Instructions for accepting cash or checks for payments not tied to sales.

Paid Out Operations

Procedures for tracking cash or checks paid out from the cash drawer.

Subtotaling a Sale

Explains how to display the subtotal of a sale before final tendering.

Eat In/Take Out/Drive Thru Sales

Details how to categorize sales by type using specific function keys.

Totaling and Tendering

Covers the process of totaling sales and different tender methods.

Tendering a Cash Sale

Instructions for finalizing a sale using cash tender.

Tendering a Check Sale

Instructions for finalizing a sale using check tender.

Totaling a Charge Sale

Explains how to track sales made via charge or credit card.

Tendering a Charge Sale

Instructions for finalizing a sale using a charge tender.

Check Cashing

Procedure for exchanging a customer's check for cash.

Split Tender

Describes how to process transactions paid with multiple payment methods.

Post Tender

Allows change computation after a sale is totaled and drawer is open.

Currency Conversion

Explains how to program and use currency conversion rates for sales.

Table Management and Clerk Interrupt Operations

Covers systems for managing check tracks and clerk interruptions.

Soft Check - Restaurant Style Billing

Details how to open, add to, and print soft checks for restaurant billing.

Paying a Soft Check without Payment Key required to Close Check

Procedure for paying a soft check without requiring a payment key.

Taking Deposits or Account Payments with Payment Key required to Close Check

Instructions for taking deposits or payments when a Payment key is required.

Paying a Soft Check with Payment Key required to Close Check

Procedure for paying a soft check when a Payment key is required.

Hard Check

Covers the process of opening and adding to hard checks.

Paying a Hard Check without Payment Key required to Close Check

Procedure for paying a hard check without requiring a payment key.

Taking Deposits or Account Payments with Payment Key required to Close Check

Instructions for taking deposits or payments with a required Payment key.

Paying a Soft Check with Payment Key required to Close Check

Procedure for paying a soft check when a Payment key is required.

Sample of Hard Check postings printed on an optional CBM-820 printer

Examples of hard check postings printed on an optional printer.

Scale Entry

Covers direct, automatic, and manual tare weight entries for scale use.

Manual Weight Entry

Instructions for entering fractional manual weights using the scale.

X/Z Mode

Introduction

Overview of management functions and access requirements in X/Z mode.

X/Z Reports

Details the types of reports (X and Z) and how to run them.

Report Table

A table listing available report types, modes, control lock positions, and key sequences.

Electronic Journal Table

Lists key sequences for printing electronic journal reports.

Reset Hard Check Line #

Procedure to reset hard check line numbers to specific values.

Cash Declaration

Instructions for declaring cash drawer contents before taking reports.

Service Mode Programming

Overview

Lists procedures available from the Service Mode menu.

Memory Allocation Scan

Procedure to scan allocated memory using the S position.

PC Online Mode

Instructions for entering PC Online mode via 232 Communication Option.

Memory Allocation

Procedure for allocating memory, which will clear existing memory.

Clear Total

Procedure to reset the total sales figures.

Clear Grand Total

Procedure to reset the grand total sales figures.

Clear PLU File

Procedure to reset the Price Look Up (PLU) file.

EPROM Information

Procedure to scan EPROM information.

Function Key Assignment Programming

Instructions for relocating, inactivating, or changing function keys.

Function Key Codes

A table listing codes for various function keys.

For OLD ER380 ER380M

Function key codes specific to older ER380 and ER380M models.

RS-232 Communication Options

Configures attached devices and options for the RS-232C port.

Program Mode Programming

Default Programming

Sets default parameters for PLUs and system options.

Descriptor Programming Methods

Explains methods for programming descriptors for PLUs, keys, groups, etc.

Program Overlay Method

Details the keyboard overlay method for programming descriptors.

Descriptor Code Method

Explains how to program descriptors using three-digit character codes.

Tax Programming

Covers setting up tax rates, including GST and provincial taxes.

PLU Programming

Covers programming options for PLUs, including status, price, and groups.

Program 100 - PLU Status Programming

Determines PLU status like preset, taxable, single item, and inactive.

PLU Status Chart

A chart detailing options and values for PLU status programming.

Program 110 - PLU Auto Tare Programming

Allows programming of automatic tare subtraction for scale entries.

Program 150 - PLU Group Assignment

Assigns PLUs to groups for reporting and kitchen printer designation.

Program 200 - PLU Price/HALO Programming

Sets PLU prices for preset items or high amount lock-out for open items.

Program 250 - PLU Stock Amount Programming

Allows adding stock quantities to PLU sales counters.

Program 300 - PLU Description Programming

Sets up unique descriptors for PLUs using alpha overlay or codes.

Program 350 - PLU Link Programming

Links PLUs together so one registration triggers another.

Program 400 - PLU Delete Programming

Procedure for deleting PLUs and clearing associated totals.

Program 450 - PLU MIX & MATCH Programming

Allows programming for Mix & Match table discounts and offers.

System Option Programming

Covers setting various system options affecting register behavior.

System Option Table

A table detailing system options, their values, and default settings.

Function Key Programming

Guides on programming function keys for individual options, descriptors, and HALO.

Program 70 - Function Key Options

Sets individual options for function keys.

Program 80 - Function Key Descriptor

Programs alpha-numeric descriptors for function keys.

Program 90 - Function Key HALO

Sets high amount lock out (HALO) limits for specific function keys.

ADD CHECK

Options for programming the ADD CHECK function key.

CANCEL

Options for programming the CANCEL function key.

CASH

Options for programming the CASH function key.

CHARGE (1 ~ 8)

Options for programming the CHARGE function keys.

CHECK (CHEQUE)

Options for programming the CHECK function key.

CHECK (CHEQUE) CASHING

Options for programming the CHECK CASHING function key.

CHECK (CHEQUE) ENDORSEMENT

Options for programming the CHECK ENDORSEMENT function key.

CHECK #

Options for programming the CHECK # function key.

CURRENCY CONVERSION

Sets currency conversion rates for foreign currency transactions.

DRIVE THRU / EAT IN / TAKE OUT

Options for programming DRIVE THRU, EAT IN, and TAKE OUT keys.

ERROR CORRECT

Options for programming the ERROR CORRECT function key.

F/S SUB

Options for programming the F/S SUB function key.

F/S TEND

Options for programming the F/S TEND function key.

GUEST

Options for programming the GUEST function key.

LEVEL1 - 2 (Price Levels)

Options for programming price level keys.

MACRO (1 ~ 10)

Options for programming MACRO function keys.

MDSE RETURN

Options for programming the MDSE RETURN function key.

MODIFIER (1 ~ 5)

Options for programming the MODIFIER function keys.

Affect Digit - Program 90

Sets the digit affected by the MODIFIER key.

#/NS (Non Add#/No Sale)

Options for programming the #/NS function key.

Descriptor - Programs 80 & 81

Programs descriptors for the #/NS key's two functions.

PAID OUT (1 ~ 3)

Options for programming the PAID OUT function keys.

PAYMENT

Options for programming the PAYMENT function key.

PBAL

Options for programming the PBAL (Previous Balance) function key.

PRINT CHECK

Options for programming the PRINT CHECK function key.

PROMO

Options for programming the PROMO function key.

RECD ON ACCT (1 ~ 3)

Options for programming the RECD ON ACCT function keys.

SCALE

Options for programming the SCALE function key.

SERVICE

Options for programming the SERVICE function key.

SUBTOTAL

Options for programming the SUBTOTAL function key.

TABLE

Options for programming the TABLE function key.

TARE

Options for programming the TARE function key.

TAX EXEMPT

Options for programming the TAX EXEMPT function key.

TIP

Options for programming the TIP function key.

VALIDATE

Options for programming the VALIDATE function key.

VOID

Options for programming the VOID function key.

HALO - Program 90

Sets high amount lock out (HALO) for the VOID key.

WASTE

Options for programming the WASTE function key.

% (1 ~ 5)

Options for programming the percentage function keys.

Preset % Rate - Program 90

Sets preset percentage rates or amounts for percentage keys.

KBD SHIFT (ER-420M only)

Options for programming the KBD SHIFT key.

HALO - Program 90

Sets high amount lock out (HALO) for the KBD SHIFT key.

Clerk Programming

Covers programming options for clerks, including secret codes and descriptions.

Program 800 - Secret Code Programming

Sets secret codes for clerk sign-on using code entry method.

Program 801 - Drawer Assignment & Training Clerk Programming

Assigns drawers and configures training clerk settings.

Program 810 - Clerk Description Programming

Sets unique descriptors (up to 18 characters) for each clerk.

Mix & Match Programming

Covers programming for Trip Level, Price, and Mix & Match descriptions.

Program 600 - Trip Level Programming

Sets trip levels for Mix & Match tables.

Program 601 - Price Programming

Sets prices for Mix & Match tables.

Program 610 - Mix & Match Description Programming

Sets unique descriptors for Mix & Match tables.

Group Programming

Covers assigning PLUs to groups and setting group descriptors.

Program 900 - Group Status Programming

Assigns group status and kitchen printer designations.

Program 910 - Group Descriptors Programming

Assigns unique descriptors to groups for clarity.

Miscellaneous Programming

Covers programming for macros and other miscellaneous functions.

Program 1500 - Macro Key Sequence Programming

Programs sequences of key depressions for macros.

Program 700 - Logo Description Programming

Programs preamble, postamble, and endorsement messages for receipts.

Program 701 - Financial Report Message Programming

Reprograms descriptors for financial report totals and counters.

Program 710 - Clerk Report Message Programming

Reprograms descriptors for clerk report totals and counters.

Program 1000 - NLU Code Number Programming

Assigns PLU numbers to NLU keys on the keyboard.

Program 1100 - Cash-In-Drawer Limit Programming

Sets a limit for cash in the drawer, with warning displays.

Program 1200 - Check Change Limit Programming

Sets the maximum cash returnable when a check is tendered.

Program 1300 - Date and Time Programming

Sets the internal clock and calendar of the cash registers.

Program 1400 - Scale Tare Weight Programming

Programs tare weights for automatic subtraction during scale entry.

Program 1600 - Machine Number Programming

Programs a machine number for receipt identification.

Program Scans

Advises printing program scans for future reference.

PLU PROGRAM SCAN

Instructions for reading single or multiple PLU program information.

MACRO PROGRAM SCAN

Instructions for reading MACRO information.

OTHERS PROGRAM SCAN

Instructions for printing other program segments using digits.

Sample Reports

Financial

Example of a Financial report showing sales, tax, and totals.

Time

Example of a Time report showing sales by time period.

PLU

Example of a PLU report detailing item sales and counts.

Clerk

Example of a Clerk report showing net sales and drawer totals per clerk.

Individual Clerk

Example of an Individual Clerk report.

Groups

Example of a Groups report showing sales per assigned item group.

Stock

Example of a Stock report showing PLU inventory levels.

Open Check

Example of an Open Check report showing outstanding balances.

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