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Troubleshooting
● Possible Cause:
1. Pickup Clutch does not work.
2. Pickup roller rubber is worn out.
3. Feed Sensor is defective.
● Error message : Paper jam in tray 2 (or HCF)
● Troubleshooting method :
● Symptom :
At printing, the paper from the tray2 (or HCF) has not reached to a feed sensor within a programmed
period of time after pick up.
● Code : 01-006
01-011
01-018
1. Check the following.
-. Check if the Tray2(or HCF) Motor and the Pick-Up
Clutch are assembled properly.
-. Check if the Tray2(or HCF) Motor harness and Pick-Up
Clutch harness are connected properly.
-. Enter the EDC mode. Execute the Tray2(or HCF) Pick-
Up Clutch test.
(EDC Mode Î Test Routines Î Copier Engine/DADF
Test Routine Î 101-020 Î Start Î Operation Check Î
Stop)
2. Check if the Harness is defective.
Check if the connector is connected properly.
To be continued on next page…
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