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Troubleshooting
● Possible Cause :
1. Option Tray Connection is defective.
2. Engine Board is defective.
● Error message :
Communication problem occurred with tray 2
Communication problem occurred with tray 2(HCF)
● Troubleshooting method :
1.Check if the connection between the set and the tray2 (or HCF) is correct. If the connection is correct,
replace the tray2(or HCF) board.
2. If the problem persists after replacing the tray2 (or HCF) board , replace the engine board.
● Symptom : Tray2 or HCF is not connected to the machine properly.
● Code : 10-008
● Possible Cause :
1. Option Tray Connection is defective.
2. Engine Board is defective.
● Error message :
Communication problem occurred with tray 3
● Troubleshooting method :
1.Check if the connection between the set and the tray3 is correct. If the connection is correct, replace the
tray3 board.
2. If the problem persists after replacing the tray3 board , replace the engine board.
● Symptom : Tray3 is not connected to the machine properly.
● Code : 10-009
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