Operating Instructions Combics Indicators 115
Error Messages
Errors are divided into the following:
– Dynamic errors are displayed for the duration of the error with an error code (e.g. inf 01).
– Temporary errors are displayed for 2 seconds (e.g. inf 07)
– Fatal errors are displayed continuously (e.g. err101, a reset is required to clear them).
Display Cause Solution
No display No power present Check power supply
segments
------- Key has no function in this status
Flashing k Battery defective or time changed Set time
H Weighing range exceeded Unload the scale
l or Err 54 Weighing pan is not in place Position the weighing pan
Err 101 - 104 Key is stuck Release key or key pressed when switching on the device
Contact your local Sartorius Service Center
Err 320 Operating program memory faulty Contact your local Sartorius Service Center
Err 335 Verified weighing platform not compatible with the Connect a compatible weighing platform
connected terminal
Err 340 New EEPROM loaded (Service) Turn the scale off and then on again. If the error code
Err340 is still displayed, please contact your local Sartorius
Service Center
Err 341 RAM has lost data; battery is dead Leave the scale connected to power for at least 10 hrs.
Err 343 Loss of data in the memory area for transaction numbers Contact your local Sartorius Service Center
External alibi memory
Inf 01 Data output not compatible with output format Set output format correctly
inf 02 Adjustment condition was not met Do not carry out adjustment until after 0 display
e.g. not tared or weighing pan loaded Unload scale, tare using the ) key
inf 03 Adjustment could not be completed within a certain time Allow to warm up again and repeat the adjustment process
Inf 06 Built-in calibration weight defective Contact your local Sartorius Service Center
inf 07 Function not allowed in scales verified
for use in legal metrology Contact your local Sartorius Service Center
inf 08 The load on the scale is too heavy to zero the readout Check whether “Tare/zero at power on” (1.12) is set
Inf 09 Taring is not possible when the scale gross weight is < zero Zero the scale
inf 10 Tare key is blocked when there is data in the tare memory The data stored for the application program must be
deleted before taring (Combics 2 only).
inf 18 Preload is too light
Inf 19 Preload is too heavy
inf 29 Minimum load not reached Reduce min. load
(under Application, menu item 3.6)
Inf 30 BPI ID (BPI byte) not deleted in current weighing platform Reset weighing parameters to factory settings for current
(COM1 is fixed on XBPI data communication) weighing
platform
Inf 31 Interface handshake interrupted (XOFF, CTS) Send XON, unblock CTS
inf 71 Cannot store the current weight value None
(e.g. control limits too low or too high)
inf 72 Cannot store the current weight value None
(e.g. transaction counter maximum reached)
inf 73 Data cannot be written or read Contact your local Sartorius Service Center
inf 74 Function is blocked (e.g. menu is locked, device is already None
configured to another interface)
NO WP No weighing platform connected Connect a weighing platform
Data Interfaces
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