142
Error Code/Message Displayed Cause Solution
Ref.wt. too light Error in storing reference weight Weight too light or there is
(with the counting or weighing- no sample on the balance
in-percent application)
Cannot update Reference updating not possible See “Counting” in “Operating
(with the counting application) the Balance” for reference updating criteria
Not a number Input wrong (with any Follow the instructions for the
xxxxx
Too low application program), e.g., application programs
xxxxx Too high alphabetic input not allowed
Too many char. Input text too long Allowable text lengths, incl. decimal point:
– S ID, NUM, L ID, ID: max. 20 characters
– W ID: max. 14 characters
Wrong line format Configured printout, printout memory Select the 22-character format
and 16-character format selected
Limits unequal Unit entered for tolerance limits Adjust tolerance limits
for unit in checkweighing different
from the application used
Equation too long Equation exceeds 28 characters Limit equation to 28 characters
informulation
Cancel, enter No reference parameters entered Enter missing reference parameters
ref. parameters for air density determination
Function active Function is being performed –
Fewer than 999 samples can be Product memory is full Delete some of the data
saved in up to 100 lots in the product memory
Err 10x Key is stuck Release key
or
Key pressed when switching on the balance: contact your local Sartorius Service Center
x =
1 : n (F1, F2, F5, F6), c
x =
2 : d, n (F3), 0, 3, 4, 9
x =
3 : 2, 5, 6, ., p/r, t-right
x =
4 : 1, 7, 8, n (F4), a,
t-left
”Checkerboard” pattern displayed s key was pressed when turning on
continuously the balance, or is stuck
Err 320 Operating program memory defective Contact your local Sartorius Service Center
Err 340 Operating parameter (EEPROM) is wrong Turn the balance off, then back on again.
RAM lost data If this error remains displayed,
Factory settings deleted please contact your local Sartorius Service Center
Err 341 Battery needs to be recharged Leave the balance power on for at least 10 hours
No WP Weighing cell is defective Contact your local Sartorius Service Center
blocked Function blocked None
The special code
J None of the keys has been pressed Press a key
remains displayed since the balance was turned on
The weight readout changes constantly Unstable ambient conditions Set up the balance in another area
Too much vibration, or the balance Change Setup configurations to adapt
is exposed to a draft the balance to the ambient conditions
A foreign object is caught between Remove the foreign object
the pan and the balance housing
The weight readout is obviously wrong The balance has not been
calibrated/adjusted Calibrate/adjust the balance
The balance was not tared before weighing Tare before weighing
The balance is not level Level the balance
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