Error codes are shown on the main display. “Err" codes are shown continuously; “Inf" messages are displayed for 2 seconds,
after which the program returns automatically to the weighing mode.
Error code Cause Solution
Err 101 Key is stuck Release key
Key pressed at power on Contact your local Service Center
Err 320 Program memory defective Contact your local Service Center
Err 340 Operating parameter memory Turn the scale off and then on again,
(EEPROM) defective If the error code remains displayed, please
contact your local Service Center
Err 341 Loss of data Contact your local Service Center
ERR 343 Loss of data from the memory area for Contact your local Service Center
transaction numbers in external Alibi memory
Inf 01 Data output not compatible with Change the menu settings
output format
inf 02 Calibration/adjustment condition Calibrate only when zero is displayed
not met; e.g., the scale was not tared Press ) to tare
inf 03 Calibration/adjustment could not Allow the scale to warm up and then
be completed within a certain time repeat the adjustment process
inf 07 Function not allowed in scales Contact your local Service Center
verified for use in legal metrology for information on changing settings
inf 08 The load on the scale is too heavy Check “Initial zero-setting range"
to zero the readout (menu item 1.12)
inf 09 Taring is not possible when the gross weight Zero the scale
is > zero
inf 10 Tare key is blocked when there The data stored for the application
is data in the tare memory must be deleted before taring
inf 22 Error when storing reference value; Put a heavier weight on the scale
load is too light
inf 23 Error in initializing an application Contact your local Service Center
inf 29 Minimum load not reached Define a lower value for the minimum load
(in the Application menu, item 3.6)
inf 71 Cannot store the current weight value None
(e.g., if control limits are too low or too high)
inf 72 Cannot store the current weight value None
(e.g., the transaction counter has reached
its limit)
inf 73 Data not found or unreadable Contact your local Service Center
inf 74 Function is blocked None
(e.g., menu is locked)
inf 98 No weighing platform connected Contact your local Service Center
inf 99 No weighing platform connected Contact your local Service Center
NO WP No weighing platform connected Contact your local Service Center
Error Codes
72
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