Service
Regular servicing by your customer
service partner will ensure the continued
weighing accuracy of your scale.
The optimum length of the service
interval depends on the operating
conditions at the place of installation
and on your tolerance requirements.
Repairs
!Disconnect defective equipment from
power immediately (unplug the equip-
ment from the wall outlet (mains
supply)). Repair work must be performed
by authorized Sartorius service techni-
cians using genuine Sartorius spare parts.
Any attempt by untrained persons to per-
form repairs may result in considerable
hazards for the user.
Important note: If the equipment is still
under warranty, send the entire scale to
the factory for repairs.
!If a cable or cable gland is damaged or
defective, replace the cable as a complete
unit with all its connectors.
!Do not open the scale while it is carrying
current. Allow approximately 10 seconds
to elapse after disconnecting the equip-
ment from power before opening the
equipment housing. Proper fitting of all
surfaces is essential for the IP rating of
the housing; for this reason the device
must be opened and closed by a certified
technician.
Cleaning
Midrics scales are designed in compliance
with European Hygienic Equipment
Design Group (EHEDG) directives for
contamination prevention, which means
they are
particularly easy to clean and disinfect.
!Disconnect the scale from power (unplug
the from the wall outlet (mains supply)
and disconnect any data cables.
!Make sure that no liquid penetrates the
scale housing.
!Do not use any aggressive cleaning
agents (solvents or similar agents.).
!Do not wash down the equipment with
water or dry it with compressed air;
this is not permitted.
§ Clean the scale using a piece of cloth
which has been wet with a mild deter-
gent (soap).
$ If used in the food industry, use a clean-
ing agent suitable for the particular
working environment.
§ After cleaning, wipe down the display
and control unit with a soft, dry cloth.
Cleaning Stainless Steel Surfaces
Clean all stainless steel parts regularly.
Use a damp cloth or sponge to clean
stainless steel parts on the scale. You can
use any household cleaning agent that
is suitable for use on stainless steel.
Clean stainless steel surfaces by wiping
them down. Then rinse the equipment
thoroughly, making sure to remove all
residues, and allow the equipment to dry.
If desired, you can apply oil to the
cleaned surfaces as additional protection.
Solvents are permitted only for cleaning
stainless steel parts.
Replacing the Dust Cover
> Replace damaged dust covers.
§ Place the new dust cover on the display
and control unit and press down on
the front and back along the edges until
the cover is firmly seated.
Safety Inspection
Safe operation of the scale is no longer
ensured when:
– there is visible damage to the device
or power cord,
– the built-in power supply no longer
functions properly
– the device has been stored for a relatively
long period under unfavorable conditions
(e.g., extreme moisture)
If there is any indication that safe opera-
tion of the scale is no longer warranted:
§ Disconnect the equipment from power
(unplug the equipment from the wall
outlet (mains supply)) and lock it in
a safe place to ensure that it cannot be
used.
§ Notify your nearest Sartorius Service
Center or the International Technical
Support Unit based in Goettingen,
Germany.
Maintenance and repair work may be
performed only by authorized Sartorius
service technicians who:
– have access to the required service and
maintenance manuals, and
– have attended the relevant service
training courses.
!The warranty seals affixed to this equip-
ment indicate that the equipment may be
opened only by authorized service
technicians, to ensure safe and trouble-
free operation of the equipment and
to maintain the conditions for warranty
coverage.
Information and Instructions on
Disposal and Repairs
Packaging that is no longer required must
be disposed of at the local waste disposal
facility. The packaging is made of environ-
mentally friendly materials that can be
used as secondary raw materials.
The equipment, including
accessories and batteries,
does not belong in your
regular household waste.
The European legislation
requires that electrical and
electronic equipment be
collected and disposed
of separately from other communal waste
with the aim of recycling it.
In Germany and many other countries,
Sartorius AG takes care of the return and
legally compliant disposal of its electrical
and electronic equipment on its own.
These products may not be placed with the
household waste or brought to collection
centers run by local public disposal
operations – not even by small commercial
operators.
For disposal in Germany and in the
other member nations of the European
Economic Area (EEA), please contact
our Service technicians on location or our
Service Center in Goettingen, Germany:
Sartorius AG
Service Center
Weender Landstrasse 94–108
37075 Goettingen, Germany
In countries that are not members
of the European Economic Area (EEA) or
where no Sartorius subsidiaries or dealer-
ships are located, please contact your
local authorities or a commercial disposal
operator.
Prior to disposal and/or scrapping
of the equipment, any batteries should
be removed and disposed of in local
collection boxes.
Sartorius AG will not take back equipment
contaminated with hazardous materials
(ABC contamination) – either for repair or
disposal. Please refer to the accompanying
leaflet/manual or visit our Internet website
(www.sartorius.com) for comprehensive
information that includes our service
addresses to contact if you plan to send
your equipment in for repairs or proper
disposal.
Care and Maintenance Recycling
73
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