Seaga JDL-2 COMBO - FAQ - Vending and Display Issues; Common Questions and Answers

65JDL V1.0 8 2022
damage your machine, and void the warranty.
If further assistance is needed, please contact Seaga Customer Care or a local refrigeraon technician.
Q. My drinks are not cooling at all.
1. Ensure through the Service Mode Temp menu that the refrigeraon is set to cold. Ensure the unit
has power – test wall outlet where the unit is plugged in.
2. Check that refrigeraon connecons are properly connected.
Product vending:
Q. Why won’t my snack selecon vend?
1. Check to ensure proper connecon is made to vend motor.
2. Go into Motors and press (7), this will count the motors if it is out of home.
3. Inspect harness for visual breaks and replace harness if broken wires are found.
4. If above steps fail, switch motor with known working motor.
Q. Why are vercal columns in my drink unit double vending?
1. Check bole diameter to ensure the bole is not too small to vend (should be within 2 ¼’’ to 3’’ in
diameter).
2. Ensure spacers are properly installed.
3. See seaga.com for helpful videos on how to properly load a vercal drop system.
Q. A product keeps hanging up or geng stuck. What can I do?
1. The product may be loaded incorrectly in the coil or the product may be in the wrong sized coil.
2. Product pushers may help bring the product forward as the coil turns and help the product drop at a
more even level.
Q. A selecon will try to vend but the product will not come out. What do I need to do?
A. The most probable answer is that the coil has become detached from the driver. Remove the
jammed item and then check to see if the coil is free from the driver. If so, snap the coil back into
the driver and then home the motor.
Display and keypad:
Q. Why isn’t my display working?
1. Ensure the snack machine is plugged into a working outlet.
2. Check the harness connecon to the display board. Slide out the shelf that the display is mounted
to, look at the boom of the display board to locate the display harness, press upward on the
connecon to ensure that it is connecng properly. You may need to restart the machine to
have the display come back on if connecon was not made inially.
3. Check the connecon on the VMC labeled display and ensure that proper connecon is made.
Q. My Keypad is not working/ some selecons not working
1. Check harness connecons to the keypad ribbon harness that is located behind the keypad.
2. Inspect keypad for damage caused by selecon pressed with foreign objects. Large dents, tears,
scratches may damage the membrane and result in failure.