28 •
17-10-07-651-100a/07-2019S
8. TROUBLESHOOTING
9. SERVICING
The product must be set up carefully and serviced regularly. Depending on
how frequently the product is used, we recommended servicing at intervals of
3 to 5 years.
CAUTION!
Incorrect measurements as a result of poor servicing
► Have servicing and repairs carried out exclusively by seca Service or
by an authorized service partner.
► You can find service partners in your area at www.seca.com or by
sending an e-mail to service@seca.com.
Problem Cause Remedy
No weight is displayed with a
load on the weighing platform
The device has no power supply
• Switch on the measuring station
• In the case of battery operation: Insert
batteries
• In the case of power supply operation:
Connect the plug-in power supply unit
0.0 does not appear before
weighing
A load was already on the device before it
was switched on
• Take the load off the measuring station
• Switch off the measuring station, then
switch it back on again
- - - - - appears before
weighing
A load was already on the device before it
was switched on
• Take the load off the measuring station
• Switch off the measuring station, then
switch it back on again
The weight display flashes
Consistent weight value has not yet been
detected
• One of the following functions is active:
Hold, Autohold, Tare. Wait until the mea-
suring station has detected a consistent
weight value. The display stops flashing.
• Take the load off the measuring station,
wait until
0.0 is displayed and weigh again
One display segment is
displayed continuously or not
at all
The display is defective • Inform seca Service
is displayed
Battery voltage is dropping • Change the batteries
bAtt is displayed The batteries have discharged • Change the batteries
StOP is displayed Maximum capacity has been exceeded • Take the load off the measuring station
Er:[No.]:11 is displayed
The device has too high a load or too high
a load in one corner
• Remove the load from the measuring sta-
tion or distribute the weight more evenly
• Switch off the measuring station, then
switch it back on again
• If the problem persists, inform
seca Service
Er:[No.]:12 is displayed
The device has been switched on with too
high a load
• Take the load off the measuring station
• Switch off the measuring station, then
switch it back on again
Er:[No.]:16 is displayed
The device was caused to oscillate, the
zero point could not be determined
• Switch off the measuring station, then
switch it back on again
Er:[No.]:32 is displayed
An internal communication error has
occurred
• Switch off the measuring station, then
switch it back on again
• If the problem persists, inform
seca Service
To Next Page
Loading...
