Guardian Field Support Manual – Section 2
5
- Error Code information; and
- Online Training Courses.
You will access the TCP to complete your online training. Once you are certified you will
continue to have access to the TCP (until you are no longer a Certified Technician for SM).
The TCP holds your training certifications, and you can log in and download your certificates
at any time.
The TCP can be accessed at tcp.seeingmachines.com.
You can reset your password, provided you have access to your email account.
How to reset your password
In the login screen click on “Lost your
password” (at the bottom of the login page)
and follow the prompts.
Enter your email address and click “Get New
Password”. An email will be sent to you.
You should check your spam folder if the
email does not come to your inbox after 5
minutes.
If you cannot see an email from the SM TCP
check your spam/junk folder.
Open the email and click the link “Reset
Your Password”.
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