Important Points to Note:
Prior to the installation, the Client, Installer, or the Client Account Manager will notify Support of the list
of serial numbers to be installed in the Client’s fleet. This will allow the Support Centre to preauthorize
the list of Guardian serials on Guardian Live prior to the installation to ensure the ability to authenticate
with the server during the software install.
The authorization of a serial number can be done towards the end of the installation wizard process but
note that this may take some time while the server and the unit exchange authentication credentials.
Authentication during installation is not preferred.
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