Installation Instructions TM50/TM80 - MO911/1V0
Page 19
Technical Information
Troubleshooting
Error Messages
The operator will show error messages either by a blinking opera-
tors‘ lighting or the red LED�
Messages by blinking integrated lighting
2 blinks
DIP-switch message: the DIP-switch setting was changed� Either
press LEARN-button to conrm the change or start the learning
cycles (page 12)�
3 blinks
The end position could not be reached, the operator switched
off at time limit� Possible reason: motor damage or other me-
chanical problem�
5 blinks
Loss off data in the micro processor - try to start the learning
cycles (page 12)� If this does not work the electronics must be
exchanged�
6 blinks
EEPROM error: The electronics must be exchanged
7 blinks
Relais damage - the electronics must be exchanged�
8 blinks
No impulses from the motors‘ hall-sensor� Possible reasons:
damaged hall-sensor, loose contact on the motor plug or dama-
ged motor�
9 blinks
Amplier for motor control is defective, the electronics must be
exchanged�
Additional messages from the LED „Diag“ only
4 blinks
An error occured when testing the photo-cell connector� Either
the 8�2kOhm resistor is defective or the photo-cell/hatch-door
produced an error�
If... then...
The operator does neither react on the transmitter nor on the push-
button
Power failure? Disconnect and connect the operator� Is the door stuck
because of snow and ice? Check the lines and the connections of the
push-button switch� Is there water in the push-button switch or in the key
operated switch? Disconnect alle external components and try running the
operator via the TEST/RUN button�
The operator reacts on the transmitter but not on the push-button
switch
Check the line of the push-button switch� Does the push-button switch
work, when the remote receiver is disconnected? If so, the remote trans-
mitter or receiver might be defective�
The operator reacts on the push-button but not on the transmitter
Check the battery of the transmitter� Try registering the transmitter with
the operator (page 16)�
The operator neither reacts on the push-button nor on the
transmitter
Disconnect the receiver or remove the transmitter battery� Use your push-
button switch only� If this solves the problem, your transmitter may be
defective� Disconnect the push-button switch and use your transmitter
only� If this solves the problem, the push-button switch or the line of the
push-button switch may be defective�
The door doesn’t close completely and opens again
Is the door jamming while closing? Unlock the carriage manually (make
the door running well)� Lubricate and oil the pivotal points of the door�
Run through the automatic learning cycle once again (page12)�
The light doesn’t work
Replace the bulb (230 V, max� 40 Watt)
The operator isn’t running smooth
Unlock the carriage of the opener� Move the door manually and make sure
that the door is well balanced (must come to a stop at each position)�
The spring tension is too high or there is even a spring fracture�
The motor is buzzing but the door doesn’t move
The door is jamming�
The operator works, but the door doesn’t move
The carriage is unlocked� If you want to lock it, open the door, but not
completely, and let the opener run� The carriage locks in automatically�
The operator doesn’t work due to a power failure
Unlock the carriage with the help of the emergency release and open
the door manually� (If you have a garage where you can only enter from
outside: Unlock the door with the key and turn the door-handle, then your
opener will be unlocked� If you have a garage where you can also enter
from inside: pull at the Bowden cable hanging from the carriage�)
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