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Servicing the HE 1 | Installing rmware updates
Installing firmware updates
The DAC (digital-to-analog converter) rmware can be updated using the free
of charge “Sennheiser HE 1 Updater” program. The program be downloaded
from the Internet at www.sennheiser.com/download or be obtained from your
Sennheiser partner. The program is available for Windows and Mac operating
systems.
▷ Make sure that the HE 1 is connected to your Mac or PC via USB and that it
is switched on.
▷ From Windows or MacOS, start the “Sennheiser HE 1 Updater” program and
follow the instructions on the screen.
The program automatically checks if the new DAC rmware is compatible
with your HE 1. If this is the case, the program guides you through the
installation steps and then conrms successful installation.