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WEB600 User’s Manual
Notes on Alarm Reset
If the alarm reset feature is enabled and an alarm is reset, then the previous alarm will be cancelled and
a new alarm will be processed from the beginning. Any users that were not yet contacted due to call
escalation delay, being unscheduled, or network error will not be contacted about the cancelled alarm.
The reset time must be set high enough to allow all enabled escalation levels to be notified about an
alarm before it is reset.
Sample Alarm Message – (E-mail format):
From:
Sensaphone WEB600
ACME Widgets Monitoring System
Oak & Pine St - Hatfield, PA
High Alarm detected on Zone 1: Server Room Temp
Alarm occurred on Sunday, February 8, 2009 at 9:18:27pm
It is now 87.1F
Level crossed limit of 85.0F
RETURN-TO-NORMAL ALARM MESSAGES
If a zone is programmed with the Return-to-Normal option enabled, then a message will be sent to
those Users/Contacts that were sent the original alarm message, informing them that the condition has
gone back to a normal condition. Those Users/Contacts that did not receive the original alarm message
due to Scheduling, Escalation or Network Service Disruption will not receive the Return-to-Normal
message.
NETWORK SERVICE DISRUPTION
In the event that the Ethernet network (or e-mail server) becomes unavailable due to a service disrup-
tion or power failure, the WEB600 will hold the current alarm messages until service is restored, how-
ever, if both power and battery fail or the alarm no longer exists before the network services are restored
then the alarm messages will be lost.
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