Trouble  Cause  Solution
 
 
 
Black background 
(gray background)
 
 
 
Cyclical traces 
appear
 
• The print media that does not 
meet usage specifications, such 
as the media is damp or too 
rough, has been used.
 
• The laser toner cartridge is dirty.
 
• The internal part of the laser toner 
cartridge is damaged.
 
• The feed channel is dirty.
 
• The transfer voltage inside the 
printer is abnormal.
 
• The laser toner cartridge is dirty.
 
• The internal part of the laser toner 
cartridge is damaged.
 
• The fuser component is damaged.
 
 
 
 
 
 
• The print media is loaded 
incorrectly.
 
• The feed channel of the printer is 
dirty.
 
• Please use the print media 
within the specification range.
 
• Clean the feed channel inside 
the printer.
 
 
 
 
 
 
 
• Clean the laser toner cartridge 
or replace it with a new one.
 
• Please contact SHARP 
Customer Service to repair or 
replace the fuser component.
 
 
 
 
 
• Check if media was loaded 
properly.
 
• Clean the feed channel inside 
the printer.
 
 
 
Skewed pages
 
 
Wrinkled paper
 
 
Dirt on the back
 
 
 
• The print media is loaded 
incorrectly.
 
• The print media does not meet 
the usage specifications.
 
• The feed channel inside the 
printer is dirty.
 
• The fuser component of the 
printer is damaged.
 
• The laser toner cartridge is dirty.
 
• The transfer roller inside the 
printer is dirty.
 
• The transfer voltage inside the 
printer is abnormal.
 
 
 
• Check if media was loaded 
properly.
 
• Please use the print media 
within the specification range.
 
• Clean the feed channel inside 
the printer.
 
 
 
• Clean the laser toner cartridge 
or replace it with a new one.
 
• Clean the internal transfer 
components of the printer.