8-19
TROUBLESHOOTING
Contents
PROBLEMS RELATED TO PRINT RESULTS
Direct printing of a file
in a shared folder on a
computer is not
possible.
Is "IPsec Settings" enabled on the
machine?
Check with your administrator.
When "IPsec Settings" is enabled in the system settings
(administrator), direct printing of a file in a shared folder
may not be possible in some computer environments.
âžž System Settings (Administrator) > "Security Settings"
> "IPsec Settings"
A tray, finisher, or
other peripheral
device installed on the
machine cannot be
used.
Have the peripheral devices that are
installed on the machine been
configured in the printer driver?
Open the printer properties and click the [Auto
Configuration] button on the [Configuration] tab.
(Windows)
If auto configuration cannot be executed, see the
Software Setup Guide.
Problem Point to check Solution
The image is grainy. Are the printer driver settings
appropriate for the print job?
Check the settings of the printer driver.
When selecting print settings, you can set the print
mode to [Normal], [High Quality]. When you need a very
clear image, select [High Quality].
Windows:
The resolution setting is selected in the [Advanced]
tab of the printer driver properties window.
Macintosh:
Select the resolution in the [Advanced] menu of the
print window. (In Mac OS v10.5, select the resolution
on the [Color] menu in the print window.)
The image is too light
or too dark.
Does the image (particularly a photo)
need correction?
(Windows)
Check the settings of the printer driver.
Brightness and contrast can be corrected by performing
[Color Adjustment] on the [Color] tab of the printer
driver. These settings can be used for simple
corrections when you do not have image editing
software installed on your computer.
Colours are off. Did you perform "Registration
Adjustment"?
Ask your administrator to perform "Registration
Adjustment".
âžž System Settings (Administrator) > "Device Control" >
"Other Settings" > "Registration Adjustment"
If the colour tones are off, perform "Auto Colour
Calibration". (If the colours are still off after calibration,
repeating calibration may improve the results.)
âžž System Settings (Administrator) > "Printer Settings" >
"Auto Colour Calibration"
Text and lines are faint
and difficult to see.
Was colour data printed in black and
white?
(Windows)
Check the settings of the printer driver.
When colour text and lines are printed in black and
white, they may become faint and difficult to see. To
have colour text or lines (areas) that are faint converted
to black, select [Text To Black] or [Vector To Black] on
the [Color] tab of the printer driver. (Raster data such as
bitmap images cannot be adjusted.)
Problem Point to check Solution
To Next Page
Loading...
Need help?
General
