Sharp MX-B427W User Manual

Troubleshoot a problem
The printer is not responding
Action Yes No
Step 1
Check if the power cord is connected to the electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or
electrical shock, connect the power cord to an appropriately
rated and properly grounded electrical outlet that is near the
product and easily accessible.
Is the printer responding?
The problem is
solved.
Go to step 2.
Step 2
Check if the electrical outlet is turned o by a switch or breaker.
Is the electrical outlet turned o by a switch or breaker?
Turn on the switch or
reset the breaker.
Go to step 3.
Step 3
Check if the printer is on.
Is the printer on?
Go to step 4. Turn on the printer.
Step 4
Check if the printer is in Sleep or Hibernate mode.
Is the printer in Sleep or Hibernate mode?
Press the power
button to wake the
printer.
Go to step 5.
Step 5
Check if the cables connecting the printer and the computer are
inserted to the correct ports.
Are the cables inserted to the correct ports?
Go to step 6. Insert the cables to
the correct ports.
Step 6
Install the correct print driver.
Is the printer responding?
The problem is
solved.
Go to step 7.
Step 7
Turn o the printer, wait for about 10 seconds, and then turn on the
printer.
Is the printer responding?
The problem is
solved.
Contact your
dealer.
Troubleshoot a problem 129

Sharp MX-B427W Specifications

General

Print Technology	Laser
Functions	Print, Copy, Scan, Fax
Print Speed	42 ppm
Print Resolution	1200 x 1200 dpi
Scan Resolution	600 x 600 dpi
Copy Speed	42 cpm
Copy Resolution	600 x 600 dpi
Duplex Printing	Yes
ADF Capacity	50 sheets
Mobile Printing	Apple AirPrint, Google Cloud Print, Sharpdesk Mobile
Paper Capacity	Standard: 350 sheets, Max: 900 sheets
Connectivity	USB, Ethernet, Wi-Fi