Sharp MX-B427W User Manual

Can receive but not send faxes
Action Yes No
Step 1
Load the original document properly into the ADF tray or on the
scanner glass.
Can you send faxes?
The problem is
solved.
Go to step 2.
Step 2
Set up the shortcut number properly.
• Check if the shortcut number is set for the telephone number
that you want to dial.
• Dial the telephone number manually.
Can you send faxes?
The problem is
solved.
Contact your
dealer.
Can send but not receive faxes
Action Yes No
Step 1
Make sure that the paper source is not empty.
Can you receive faxes?
The problem is
solved.
Go to step 2.
Step 2
Check the ring count delay settings.
From the home screen, touch Settings > Fax > Fax Setup > Fax
Receive Settings > Rings to Answer.
Can you receive faxes?
The problem is
solved.
Go to step 3.
Step 3
If the printer is printing blank pages, then see
“Blank or white
pages” on page 157.
Can you receive faxes?
The problem is
solved.
Contact your
dealer.
Troubleshoot a problem 174

Sharp MX-B427W Specifications

General

Print Technology	Laser
Functions	Print, Copy, Scan, Fax
Print Speed	42 ppm
Print Resolution	1200 x 1200 dpi
Scan Resolution	600 x 600 dpi
Copy Speed	42 cpm
Copy Resolution	600 x 600 dpi
Duplex Printing	Yes
ADF Capacity	50 sheets
Mobile Printing	Apple AirPrint, Google Cloud Print, Sharpdesk Mobile
Paper Capacity	Standard: 350 sheets, Max: 900 sheets
Connectivity	USB, Ethernet, Wi-Fi