What to do if I get a charging error on my Shimano Steps Bicycle Accessories?
If you encounter a charging error with your Shimano Steps Bicycle Accessories, remove the charger from the battery and press the power switch, if an error appears contact an agency.
How to fix a system error on Shimano Steps E6000?
If you encounter a system error with your Shimano Steps Bicycle Accessories, make sure that the cable is not loose or improperly connected.
What to do if I suspect a battery malfunction in my Shimano Steps E6000?
If you suspect a battery malfunction in your Shimano Steps Bicycle Accessories, connect the charger to the battery and then remove it. Then, press the power switch with only the battery connected. If an error appears with only the battery connected, contact the place of purchase.
How to troubleshoot a Shimano Steps Bicycle Accessories battery that cannot be recharged?
If your Shimano Steps Bicycle Accessories battery cannot be recharged, first, disconnect and reconnect the power plug of the charger, and then repeat the recharging operation. Next, disconnect and reconnect the recharging plug of the charger, and then repeat the recharging operation. Finally, wipe the connection terminals of the charger or the battery with a dry cloth to clean them, and then repeat the recharging operation.
Why is the assist traveling distance too short on my Shimano Steps Bicycle Accessories?
If your Shimano Steps Bicycle Accessories assist traveling distance is too short, start by checking the battery charge and recharge if it's low. Ensure your tires are adequately inflated using a pump to add air. Also, verify that the assist mode is set to HIGH. Keep in mind that traveling distance can be shorter depending on road conditions, the gear position, and whether the lights are on. Also, battery characteristics will drop during winter weather and this is not a sign of a problem. If the distance that can be traveled on a single charge is very short, replace the battery with a new one.
How to fix a Shimano Steps Bicycle Accessories battery that quickly loses its charge?
If your Shimano Steps Bicycle Accessories battery is losing charge quickly, it might be nearing the end of its service life. In this case, replace it with a new one.
Why is my Shimano Steps E6000 cycle computer not displayed?
If your Shimano Steps Bicycle Accessories cycle computer isn't displaying when you press the battery power button, consider the following: * Recharge the battery if the charge is insufficient. * Ensure the power is turned on by holding down the power button. * The power cannot be turned on while the battery is charging, so stop charging. * Ensure the cycle computer is correctly installed to the bracket. * Check if the connector of the electric wire connecting the motor unit to drive unit is not disconnected. If the issue persists, a component that the system cannot identify may be connected, or you may need to contact the place of purchase.
General| Series | E6000 |
|---|---|
| Category | E-Bike System |
| Motor Type | Brushless DC motor |
| Motor Power | 250W |
| Battery Voltage | 36V |
| Max Torque | 50Nm |
| Drive Unit Weight | 3.2kg |
| Walk Assist Mode | Yes |
| Maximum Support Speed | 25 km/h |
| Battery Capacity | 504Wh |
| Assist Modes | Eco, Normal, High |
| Compatible Brake Type | Disc brake |
| Display | SC-E6000 |
| Compatible Wheel Size (mm) | 26" |
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