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Errors and remedies
Battery LED lamp error indications
System errors and similar warnings are indicated by the battery LED lamps through various lighting patterns.
If the situation does not improve, contact the place of purchase.
Error indication
type
Indication condition
Lighting
pattern *1
Recovery
System error
Communication error
with the bicycle
system
Make sure that the cable is not loose or improperly
connected.
Temperature
protection
If the temperature
exceeds the
guaranteed
operating range, the
battery output is
turned off.
Leave the battery in a cool place away from direct
sunlight until the internal temperature of the battery
decreases sufficiently.
Security
authentication
error
This is displayed if a
genuine drive unit is
not connected.
This is displayed if
any of the cables are
disconnected.
Connect a genuine battery and drive unit.
Check the condition of the cables.
Charging error
This is displayed if an
error occurs during
charging.
Remove the charger from the battery and press the
power button, if an error appears contact your place of
purchase.
Battery
malfunction
Electrical failure
inside the battery
Use the battery power button to turn the power OFF,
and then turn the power back ON.
*1
: Not lit : Lit up : Blinking
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