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Error messages on the cycle computer
Warnings
If the situation is resolved, this indication will disappear.
If the situation does not improve, contact your place of
purchase.
< SC-E6100 > < SC-E7000 >
Code
Display
preconditions
Operational restrictions
while warning is
displayed
Remedy
W011
The traveling speed
cannot be detected.
The maximum speed up to
which power assistance is
provided may decrease.
Contact your place of purchase or a local bicycle dealer
for assistance, since there is a chance of the following:
• The speed sensor is installed in the wrong position.
• The magnet included with the disc brake rotor has come off.
W013
Initialization did not
complete normally
for the torque
sensor.
Assistance will be lower
than normal.
Press the battery power button without stepping on the
pedal to turn the power ON again.
W020
If the temperature
exceeds the
guaranteed
operating range, the
battery output is
turned off.
No system functions will
start.
If it has exceeded the temperature in which discharge is
possible, leave the battery in a cool place away from
direct sunlight until the internal temperature of the
battery decreases sufficiently. If it is below the
temperature in which discharge is possible, leave the
battery indoors, etc. until its internal temperature is at
a suitable temperature.
W032
The installed
derailleur differs
from the derailleur
configured in the
system.
Unable to perform gear
shifting.
Contact your place of purchase or the distributor.
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