63
Error
If an error message is displayed on the entire screen,
follow one of the procedures below to reset the display.
•
Press the power button of the battery.
•
Remove the battery from the battery mount.
NOTICE
If the situation does not improve even after turning the power
back ON, consult with a distributor.
< SC-E6100 > < SC-E7000 >
Code
Display
preconditions
Operational restriction when
an error is being displayed
Remedy
E010
A system error was
detected.
Assist will not be provided
when riding.
Use the battery power button to turn the power
OFF, and then turn the power back ON.
E013
An anomaly was
detected in the drive
unit’s firmware.
Assist will not be provided
when riding.
Contact your place of purchase or the distributor.
E014
The speed sensor
may have been
installed in the
wrong position.
Assist will not be provided
when riding.
Contact your place of purchase or the distributor.
E020
A communication
error between the
battery and drive
unit was detected.
Assist will not be provided
when riding.
Contact your place of purchase or the distributor.
E021
Battery connected
to drive unit
conforms with
system standards
but is not
supported.
Assist will not be provided
when riding.
Use the battery power button to turn the power
OFF, and then turn the power back ON.
E022
Battery connected
to drive unit does
not conform with
system standards.
No system functions will start.
Use the battery power button to turn the power
OFF, and then turn the power back ON.
E023
Electrical failure
inside the battery
No system functions will start.
Use the battery power button to turn the power
OFF, and then turn the power back ON.
E024
Communication
error with the
bicycle system
No system functions will start.
Make sure that the cable is not loose or improperly
connected.
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