Table of Contents
6
Smart Communication ................................................................................... 121
Callback, Automatic ........................................................................................... 121
Setting/Storing a Callback .............................................................................. 122
Answering a Callback ................................................................................... 122
Checking/Canceling Stored Callbacks ........................................................... 123
Call Waiting (Camp-On) ....................................................................................... 124
Override ............................................................................................................... 125
Silent Monitor (U.S. Only) .................................................................................. 125
Sending a Message ............................................................................................. 126
Leaving Advisory Messages .............................................................................. 128
Caller List
(optiset E standard, optiset E advance plus/comfort, optiset E advance confer-
ence/conference, and optiset E memory) ........................................................... 130
Radio Paging Equipment (Not for U.S.) ............................................................... 134
Simple Paging Equipment ............................................................................ 134
Enhanced Paging Equipment (OfficePro Only) ............................................. 135
Informing of Receipt of Fax/Message on Answering Machine ......................... 136
Call Forwarding ............................................................................................... 137
Trunk FWD (Not for U.S.) .................................................................................. 139
MSN Trunk FWD
(Only With Multi-Device Connection in Release 2.2 and Later, Not for U.S.) .... 140
Night Answer ...................................................................................................... 142
Special Group Features .................................................................................. 144
Call Pickup in a Group ........................................................................................ 144
Call Ringing Group ............................................................................................... 145
Hunt Group/Group Call ........................................................................................ 146
Uniform Call Distribution (UCD) ........................................................................... 148
Logging On/Logging Off ................................................................................ 149
Agent Available/Unavailable (Logging On/Logging Off Temporarily) ............. 151
Work time ...................................................................................................... 153
UCD Night Answer Service ........................................................................... 155
Checking the Number of Waiting Calls ......................................................... 157
Executive/Secretary Features ........................................................................ 158
Direct Station Selection Keys, Trunk Key for Executive Line .............................. 159
Boss Ringing key ............................................................................................... 160
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