Service and maintenance
10.1 Error and diagnostics messages
SIMATIC MV500
176 Operating Instructions, 05/2019, C79000-G8976-C494-02
10.1.2 Error messages
With error messages, the "IN_OP" signal (in operation) is reset and the "ER" LED is lit red
permanently.
In addition, the "Ready" or "Done" bit is reset with a connection via the Ident profile.
If the optical reader is connected to PROFINET IO, these error messages trigger a
diagnostics interrupt on the relevant I/O controller. Refer to I/O diagnostics for a description
of how to read out and evaluate the diagnostic information made available on the optical
reader.
Table 10- 1 Error messages of the optical reader
Value
Ident
profile,
STATUS
byte
Fault in inter-
nal interface
to the image
01 E1FE02 There is a fault in the con-
nection of the internal inter-
face to the image sensor.
If the error continues to occur
after the device has been turned
on again, contact technical sup-
W#16#5001
Error during
DISA signal
W#16#5003 03 E6FE04 When the program is saved,
the DISA signal is changed
Check the sequence of applied
signals. Start the program saving
Error in se-
quence
W#16#5004 04 E6FE04 While the program is being
saved, the time sequence of
applied signals is not ad-
Check the sequence of applied
signals. Start the program saving
process again.
Program
cannot be
W#16#5005 05 E1FE06 Not enough memory or
program damaged.
Reduce the memory require-
ments and repeat "Save pro-
Internal file
W#16#5005 05 E4FE04 An error occurred while
saving to read-only memory.
Please contact technical support
if this error occurs frequently.
Transfer error
TCP or
RS232
W#16#5007 07 E1FE04 The send buffer is full be-
cause the data cannot be
sent in an adequately short
time.
Reduce the trigger frequency.
With TCP: Process the results
on the server side faster.
A high load on the network to
which the optical reader is con-
nected can also block the trans-
fer of the data. If necessary,
check the network connection.
With RS-232: Increase the
transmission speed. In addition,
the size of the image buffer in
the WBM can be increased un-
der "Program > Image acquisi-