Troubleshooting
9.3 Error messages
SITRANS F M TRANSMAG 2
68 Operating Instructions, 11/2009, A5E00102775-07
9.3 Error messages
Errors are indicated by a flashing "D" (Device error) or "F" (Measurement error) in the top
right hand corner of the local display.
Table 9- 2 Error messages
Error Diagnosis Remedy
D Flashing "D" in the top
right hand corner of the
display
General device error (see also section
5.3.2)
Menu 2.1 Call device status
D Device status (menu 2.1)
"Memory failure"
Internal memory defective Replace complete electronics
HART interface not available in the
transmitter
D Device status (menu 2.1)
"COM Module failure"
PROFIBUS interface not available in
the transmitter
Replace complete electronics
D Device status (menu 2.1)
"Software failure"
General software error Do a restart (menu 6.4);
If error persists: have firmware reloaded (by
service personnel), alternatively: replace
complete electronics
Magnetic field current fuse defective Change magnetic field current fuse (see section
6.3.1)
Magnetic current cable defective (at
terminals 5 and 6 in remote design)
Check cable and change if necessary
Magnet coil defective Check on remote design:
Switch off device, disconnect magnetic field
current cable, measure resistance at terminals 5
and 6 on sensor: setpoint: 8 ... 20 Ω.
Otherwise: change sensor
Reference coil improperly connected
(terminals 55, 66)
Check cable and replace if necessary
D Device status (menu 2.1)
"Sensor failure"
Electronics defective Change complete electronics
D Device status (menu 2.1)
"Flow measurement
disturbed"
No measurement possible (group
message)
Change complete electronics
"SmartPLUG read failure" Connected sensor without SmartPLUG
or defective SmartPLUG
Check parameterization (range, unit etc.)
A correct measurement is still possible when the
calibration values CFH and ZPH match the
values on the rating plate of the sensor.
Check whether this is the case and correct if
necessary under the menus 6.7.2 and 6.7.3
F Flashing "F" in the top
right hand corner of the
display
General incorrect measurements,
process errors or incorrect
parameterization.
Menu 2.1 Call device status
F Device status (menu 2.1)
"Measurement module
failure"
Measuring range overflow Reduce flow quantity or increase upper range
value in menu 3.1.2
F Device status (menu 2.1)
"Measurement module"
Measuring electronics defective Measurement with reduced accuracy still
possible; replace complete electronics