Troubleshooting de
S. 1fix malfunctions 9 Eliminating malfunctions
S. You can rectify minor faults on your device yourself. Use the information on
troubleshooting before contacting customer service. This will avoid unnecessary
costs.
fix malfunctions
WARNING
Risk of electric shock!
Improper repairs are dangerous.
▶ Only trained specialists are allowed to carry out repairs on the device.
▶ Only original spare parts may be used to repair the device.
▶ If the power cord of this device is damaged, it must
be replaced by the manufacturer or his customer service or a similarly qualified
person in order to avoid hazards.
disturbance Cause and troubleshooting
The display is clear
flashes.
Energy saving mode is active.
▶ Press any key.
a The display lights up again.
and
"E: 36 / -10" The drain pipe or water drainage hose is blocked.
▶ Clean the drain pipe and water drain
running hose.
The drain pipe or water drainage hose is kinked or
pinched.
▶ Make sure the drain pipe and the
The water drainage hose is not kinked or trapped.
The drain pump is blocked.
▶ → "
Cleaning the drain pump ", page 57
The water drainage hose is connected too high.
▶ Mount the water drainage hose in maxi-
times 1 meter in height.
Detergent dosage is too high.
▶ Immediate action: Mix one tablespoon
Softener with 0.5 liters of water and pour the
mixture into the compartment for manual dosing
(not for outdoor, sportswear and down textiles).
▶ When intelligent dosing is activated,
like the basic dosage →
Page 49.
▶ If you dose manually, decrease the
the amount of detergent for the next wash cycle
with the same load.
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