Troubleshooting de
disturbance Cause and troubleshooting
Inadequate cleaning
effect.
1. Check whether the detergent used is suitable.
→
"Detergents and care products", page 42
2. Empty the dosing container.
→
"Cleaning the detergent drawer", page 55
3. Clean the dosing container.
4th Refill the dosing container.
→
"Filling the dosing tank", page 48
Home Connect wireless
does not work
according to.
Different causes are possible.
▶ Go to www.home-connect.com.
No connection with
the home network.
Wi-Fi is turned off.
▶ → "
Activate Wi-Fi on the device ", page 51
Wi-Fi is activated, but the connection to the home
network cannot be established.
1. Make sure that the home network is available.
2. Reconnect the device to the home network.
→
"Device with WLAN home network (Wi-Fi) with WPS
Link function ", page 50
→
"Device with WLAN home network (Wi-Fi) without
Connecting the WPS function ", page 50
At the water inlet
hose runs water
the end.
The water inlet hose is not correctly / firmly
connected.
1. Connect the water inlet hose correctly. Connect
the water inlet hose
2. Tighten the screw connection.
At the water outlet
hose runs water
the end.
The water drainage hose is damaged.
▶ Replace the damaged water drainage
hose off.
The water drainage hose is not connected correctly.
▶ Connect the water drainage hose correctly
at. Connection types water drain
Odors have formed
in the device.
Moisture and detergent residues can encourage the
formation of bacteria.
▶ → "
Cleaning the drum ", page 55
▶ When you are not using the device, leave the
The door and the detergent drawer are open so that
any residual water can dry off.
73
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