SMART Board QX Pro Series User Manual

Chapter 5 Troubleshooting
docs.smarttech.com/kb/171875 45
The SMART OPS PC module isn’t working as
expected
Symptom Troubleshooting steps
The SMART OPS PC module isn’t
working as expected.
 See the SMART OPS PC modules user guide (docs.smarttech.com/kb/171747).
Sensors are unavailable
Symptom Troubleshooting steps
A sensor in the Sensors app reports
as “N/A” or “Unavailable.”
Wait for one minute, then close and restart the Sensors app. The sensor should reach a
ready state. If the unavailability of an environmental sensor persists, confirm if the sensor
was initialized at installation.
See Initializing the environmental sensors.
Contacting your reseller for additional support
If an issue you’re experiencing with the display persists or isn’t covered in this chapter or the knowledge
base, contact your authorized SMART reseller (smarttech.com/where) for support.
Your reseller might ask you for the serial number for the
display. The serial number is on a label located on the left
side of the display (pictured).
Tips
l
Scan the QR code on the label to view the SMARTBoard QX Pro series interactive display support
pages on the SMART website.

SMART Board QX Pro Series Specifications

General

Brand	SMART Board
Model	QX Pro Series
Category	Monitor
Language	English