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SMART EQ forfour 2018 - Page 200

SMART EQ forfour 2018
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Problem
Possible causes/consequences and M Solutions
The indicator lamp on
the vehicle socket
flashes red. The high-
voltage battery is not
being charged.
A fault occurred while initialising the charging process.
X
Make sure that the charging cable is plugged into the mains
socket.
X
Disconnect the charging cable connector from the vehicle
socket and plug it back into the vehicle socket after
30 seconds.
X
If the malfunction should persist, inform a qualified special-
ist workshop.
The indicator lamp on
the vehicle socket
remains off after the
charging cable con-
nector has been con-
nected to the vehicle
socket. When charging
using a mains socket,
the high-voltage bat-
tery is not charged.
There is a malfunction at the mains socket.
X
Have the mains socket checked to ensure that it is working
correctly.
or
X
Use a different mains socket.
è lights up.
A warning tone
sounds.
Charger cable con‐
nected appears.
The charging cable is plugged into the vehicle socket. The
engine cannot be started.
X
Before driving off, disconnect the charging cable from the
vehicle socket and stow it away in the vehicle.
è flashes.
Charging cable not
inserted correctly
appears.
The charging cable is connected to the vehicle socket. The bat-
tery is not being charged.
X
Make sure that the charging cable is correctly plugged into
the sockets on the vehicle and power connection. If neces-
sary, disconnect the charging cable from the sockets and
then reconnect it.
If the message continues to be displayed:
X
Consult a qualified specialist workshop.
The charging cable
connector cannot be
removed from the
vehicle socket.
The charging cable connector is not unlocked.
X
Press the # button on the key.
This unlocks the charging cable connector in the vehicle
socket.
X
Remove the charging cable connector from the vehicle socket.
198
Charging process
>> Practical advice.

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