SMART SBM680 - Page 33

CHAPTER 5
MAINTENANCE AND TROUBLESHOOTING
27 smarttech.com/kb/170410
Symptoms Cause Solution
The SMARTsoftware
icon doesn’t appear
in the notification area
(Windows) or dock
(Mac).
SMARTBoard Tools isn’t running. Start SMARTBoard Tools.
For Windows computers, select
Start > All Programs > SMART
Technologies > SMART Board
Tools 2013.
For Mac computers, select Finder
> Applications > SMART
Technologies > Board Tools.
SMART Product Drivers isn’t installed Install SMART Product Drivers on
your computer. For details about
installing SMART Product Drivers,
see Installing SMART Product
Drivers on page7.
The orientation
procedure doesn’t
proceed to the
second point.
The computer could be sending
input to an application other than the
interactive whiteboard’s orientation
screen.
Press ALT+TAB on the keyboard
to change your operating
system’s focus to the interactive
whiteboard’s orientation screen.
Alternatively, open SMART
settings and select Orient/Align
the SMARTProduct.