Chapter 8
Troubleshooting
If you set up your SMART Table following the procedures in the SMART Table 230i
Installation Instructions (document 131863
), touch should work without any problems.
However, if problems occur, follow the procedures in this chapter to resolve them.
Initial Checks
Before Starting
Open the cabinet doors and check that all cables are securely connected to the UPS,
computer and projector. Refer to the SMART Table 230i Installation Instructions
(document 131863
) and the SMART Table UPS Installation Instructions (document
141058) provided with your table. The troubleshooting procedures in the following
sections require you to close SMART Table Activities, and then connect a keyboard
and mouse to your SMART Table using the two USB receptacles on the side of
the unit.
Check Explanation
Is the blue indicator LED around
the Reset button illuminated?
When the indicator is blue, the SMART Table
computer is receiving power.
If it isn’t blue, check the power cable
connections, the UPS power connection and
the connection from the UPS to the computer.
Do you see the “SMART –
Extraordinary made simple”
message on the SMART Table
screen?
If you see this message, the projector is
working properly.
If you don’t see the message, check the
SMART Table power connections, and verify
that the projector is connected to the surge only
outputs on the UPS. Refer to the SMART Table
UPS Installation Instructions (document
141058) provided with your table
Do you see the SMART logo on a
blue SMART Table screen?
If you see the SMART logo, the projector isn’t
receiving a video input signal.
Check that the video cables from the computer
to the projector are properly connected.
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