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eLearning, Inc. B-3
I’ve connected my CF Card and reader to the computer, but it’s not showing up in
“My Computer.” How can I correct this?
One possible cause is that there may not be a driver for the CF card reader in the com-
puter. The default driver is included with most Windows operating systems as well as Mac
OS 9.x/OS X and Linux 2.4.x However, there is no such default driver included with Win-
dows 98.
If you are using a Windows 98 system, you must install the driver from the included CD-
Rom or from http://x431usa.com/downloads.htm. When it is installed correctly, a “remov-
able disk” icon will appear in “My Computer.”
Usually, it is listed after the built-in drives, such as the C:\ drive. The removable drive will
be the new letter. For example, if you had a C, D, & E drive before installing the CF card
reader, afterwards you will have an F drive. This would be the removable disk.
Registering
Why can’t I access www.X431.com or www.x431usa.com?
Check your internet connection. Try connecting to www.yahoo.com or www.google.com.
If you are able to connect to either of these websites your internet connection is fine. Wait
a few minutes and try our website again.
If you are unable to view our websites or www.yahoo.com or www.google.com, and are
receiving a message that says, “Page Can Not be Displayed” or similar messages, the
problem resides within your internet connection. Contact your Internet Service Provider
(ISP) for assistance.
How do I register the X-431 Scan Tool? What if I don’t have Internet Access? What
if I only have dial-up?
In-depth instructions for registering your X431 Scan Tool are available for download at
http://x431usa.com/downloads.htm
If you don’t have Internet access, you will not be able to register the X431 scan tool nor
will you be able to download updates. Consider asking a colleague if you can utilize their
Internet connection for registering and future downloading.
If you have dial-up Internet access, you will be able to both register your X431 scan tool
as well as download updates as necessary. Consider upgrading to broadband in order to
enable faster downloads.
What is my Registration No.?
Your Registration Number is a unique identifier which is shipped with your X431 scan tool.
You’ll find this number in the sealed envelope located with your User Manuals in the X431
Kit. This number is necessary for registration.
Where is my Smartbox number listed?
Your smartbox number is listed on your CF card and on the shipping carton you received
the unit in. It is also listed on the back of the smartbox (the bottom section of the scan
tool).
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