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B-2 eLearning, Inc.
Entering Information
Why can’t I input data using the Soft Keyboard (on-screen keyboard)?
Either the position where the cursor lies cannot be edited, or you haven’t activated the
cursor on the input position. Use the stylus to select the field you wish to edit. When the
cursor blinks, you can input the data.
Why is the screen inactive after the cross-cursor appears on the screen? How do I
adjust the screen?
The system is calibrating the touch screen. The machine will work after this calibration is
completed. Refer to the section “Calibrate Touch Screen” in your User’s Manual.
Why can’t I click any of the buttons on the screen? I’m pressing the ‘Start’ button,
but nothing is happening.
You need to adjust the touch screen. When the machine powers up, press the ‘Hot Key’
located just abover the ‘Power button’. You will see a cross-cursor appear on the screen.
(You may need to press the ‘Hot button’ twice on some machines) Click the center of the
cross-cursor with your stylus or pointing device. The cross-cursor will then move to each
of the four corners of the screen, continue clicking the center of each as they appear. This
completes the adjustment or calibration of the screen. You should now be able to click the
available buttons.
CF Card
How does the CF Card fit into my machine?
There is only one way for the card to fit. If you feel yourself forcing it, turn it over and try
putting it in on the other side. The end with the holes always faces down.
Why doesn’t my unit recognize my updated CF Card?
There are two possible causes for this:
1. Some programs are lost or damaged. Download the latest “System Data” from the
download page at www.x431.com, and update again.
2. CF Card is damaged. Contact your local dealer for replacement.
Why doesn’t my unit recognize my new (replacement) CF card?
There are two possible causes for this:
1. The original CF card has not been fully copied. Format the card and perform the
update again.
2. The CF card reader is not compatible with the CF card. Contact your local dealer for
assistance.
Why is the unit telling me that no CF card is found when the machine is turned on?
Check to make sure that your CF card is firmly inserted into the machine. If it is, it may be
damaged. Try formatting it and reinserting. If this doesn’t correct the problem, you may
need a new CF card. Contact your local dealer for replacement.
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