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Smartbox X-431 - Page 78

Smartbox X-431
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B-6 eLearning, Inc.
Comprehensive, in-depth instructions detailing this and the entire update process are
available for download in the ‘Getting Started Guide’ located at http://x431usa.com/down-
loads.htm.
How do I select a ‘source’ & ’target’ folder in the X431 Update software?
You will notice a small icon of binoculars next to both the ‘source’ folder and ‘target’ folder.
Clicking this icon allows you to select the appropriate folder where your updates have
been downloaded to. If you have followed the directions to create a folder in your C:\ drive
called ‘X431 Downloads’, your updates are downloaded to this folder. This should be
selected as your ‘source’ folder.
The ‘target’ folder should be set as the CF card or removable disk drive, located in ‘My
Computer.’ Do not select a subfolder of the CF card. The ‘target’ folder should only be set
as the “letter” of the drive. For example, if your removable disk drive has been labeled as
the F:\ drive, your ‘target’ folder should simply be F:\.
When updating with X431 Software update, should I use the ‘Select All’ checkbox
to download all of the updates from my computer to the CF card?
In most cases, you should use the ‘Select All’ checkbox if you want to download every
update in your X431 downloads folder, or every update you’ve downloaded. If you are
only interested in transferring a few updates from your computer to the CF card, use the
individual checkboxes next to the updates to select them.
In both cases, to complete the update process, you would click the ‘update’ icon on the
other side of the screen once you’ve selected the updates that you’d like to transfer.
How can I see all the available vehicle updates at one time?
At the bottom of the “Download Center’ page, you will notice a link called ‘Download
Shortcut’. Clicking this link will open a window showing every available download. You
may then begin the download process from there.
Why are some of the updates I downloaded not listed in the X431 Update software
window with all my other downloads?
There are two possible reasons for this:
1. When saving the downloads, you may have not saved them in the same folder, X431
Downloads (folder you created for downloads).
2. You may need to scroll to the right to see the remaining downloads. Note the scroll
bar at the bottom of the window showing the individual downloads. Place your mouse
on that scroll bar and drag to the right. You will then see the remaining downloads.
Why can’t I download updates after logging in?
Your Internet browser may have a pop-up blocker enabled. You may have seen a gold bar
appear at the top of your browser window entitled “Information Bar.’ This signifies a pop-
up blocker is active.
To override the pop-up blocker settings, you must press and hold the ‘Ctrl’ key on your
keyboard while clicking the link for the download. Keep the ‘Ctrl’ key depressed until you
see the “Save As” dialog box appear for the download. You may need to do this for each
download.
Another possible reason for not being able to download the updates is an expired sub-
scription. Contact your local dealer for current subscription rates and/or to purchase.