Sofar 1.1KTL2-G3 - Quality Assurance

SOFAR 1~4KTL2-G3 User manual
Copyright © Shenzhen SOFARSOLAR Co., Ltd
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9.Quality Assurance
Standard warranty period
The standard warranty period of inverter is 60 months (5
years).There are two calculation methods for the warranty period:
1. Purchase invoice provided by the customer: the first flight
provides a standard warranty period of 60 months (5 years) from
the invoice date;
2. The customer fails to provide the invoice: from the production
date (according to the SN number of the machine), Our company
provides a warranty period of 63 months (5.25 years).
3. In case of any special warranty agreement, the purchase
agreement shall prevail.
Extended warranty period
Within 12 months of the purchase of the inverter (based on the
purchase invoice) or within 24 months of the production of the
inverter (SN number of machine, based on the first date of arrival) ,
Customers can apply to buy extended warranty products from the
company's sales team by providing the product serial number, Our
company may refuse to do not conform to the time limit extended
warranty purchase application. Customers can buy an extended
warranty of 5, 10, 15 years.
If the customer wants to apply for the extended warranty service,
please contact the sales team of our company. To purchase the
products that are beyond the purchase period of extended