Symptom / Error Possible cause Troubleshooting
Network problems
Try to solve using these options. If
problem is not solved, proceed with
the next option:
Check the ZigBee status
screen:Verify that PAN has been
established and Channel is not 0:
P A N : X X X X X
C H : X X / X X X X R S S I : < L >
M I D : X X X X X X
Turn the inverter OFF and ON (power
cycle).
Reset all the devices using the
association button and begin the
discovery process again for all
devices.
From the Device Manager screen
select Remove All and repeat the
discovery process for all the devices.
Contact SolarEdge support.
Error message Device
limit reached. Remove
devices from the
device list is displayed
in the LCD.
You are attempting
to associate more
than 10 devices to
the load managemnt
network.
Remove an unused device from the
device list before attempting to add
another device.
Smart Energy Socket
24 Troubleshooting