Product Guide
22
Eliminate annoying messages on your TV when using a universal remote
After you disable your TV speakers, your TV might display an annoying or confusing message whenever you
adjust the volume on the S14. This could be a message reminding you that your TV speakers are off, or a
volume indicator unrelated to the sound from your S14. Try the steps below to configure your universal remote
so this message no longer appears when you increase or decrease the S14’s volume.
If you do not own a universal remote, Sonos recommends you purchase a Logitech® Harmony® remote.
If you are using a Logitech universal remote
If this remote is a new purchase, you will first need to set up a Logitech user account and install the Harmony
Remote software. Then follow the steps below to add the S14 as a new device.
1. Use the USB cable provided by Logitech to connect your Harmony remote to your computer.
Note: If this remote is a new purchase, you will need to set up a Logitech user account and install the
Harmony Remote software before proceeding.
2. Launch the Logitech Harmony Remote software or go to www.logitech.com/myharmony and login to
your account. (Where you are directed depends on the Logitech universal remote model you purchased.)
3. Select the Add Device setting.
4. Choose one of the following options:
• If you are using Logitech Harmony Remote software:
• Select Sonos as the manufacturer, and enter S14 as the model name/number. If the Sonos S14 is not
in their database, you will be asked to add it.
• Confirm that you've entered the information correctly, and then save your changes.
• If you are using My Harmony website:
•Type Sonos as the manufacturer and S14 as the model name. If the Sonos S14 is not in their
database, you will be asked to confirm your entry or make another choice.
• Confirm that you've entered the information correctly, and then save your changes.
If you are using another universal remote
Please follow the instructions on 21.
Turn off your TV’s speakers
During the setup process you are prompted to turn off your TV speakers so the sound comes only through the
S14. While Sonos cannot provide instructions for every TV model, please try the steps below.
If you cannot find the correct setting to turn off your TV speakers, please consult the owner’s guide that was
packaged with your TV.
1. Select the Menu or Setup button on your TV’s remote control (not your cable remote control).
An on-screen menu will appear.
2. Select the menu option that controls your TV’s audio functions.
Note: This menu selection is most often labeled Audio, Sound, Too ls , or Options or may display as a
musical note icon.
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