Sony CDP-C910 - Troubleshooting Common Issues; Playback Problems; Unit and Remote Issues

Troubleshooting Guide
The following checks wili help you correct most problems which you may encounter with your unit.
Before going through the check list below, refer to the connections and operating procedures.
Should any problem persist after you have made these checks, consult your nearest Sony service facility.
Sympton
Play does not start.
LL
Dirty disc
The disc is inserted with the label
surface downward.
Clean the disc.
Insert the disc with the label surface
up.
The unit is in the pause mode.
Moisture condensation
No sound
Display window does not illuminate
even when the power is turned on.
Loose connection
The AC power cord is disconnected.
Remote commander does not operate
the unit.
The disc magazine cannot be
removed even if the & button is
pressed.
The batteries are exhausted.
Replace both batteries.
Press the P» or Îi button to release
pause.
Wait for approx. one hour after
turning on the unit then start play.
Connect the cords firmly.
Connect the AC power cord firmly.
The remote commander is not
pointed at the remote control sensor.
Point the remote commander to the
sensor.
There is an obstacle between the
remote commander and the unit.
The remote commander is too far
from the unit.
The power of the unit is not turned
on.
Remove the obstacle.
Move closer.
Depress the POWER switch (= ON).
The & button is not pressed firmly.
| Any operation is not possible.
run.
Note
The internal control program may not
Press the button again.
Turn off the power and turn it on
again.
This unit uses several micro-computer chips to control a series of operations. Sometimes, an operation may not work properly due to the
condition of the power being supplied. In this case, turn the power off, then turn it back on and retry the operation.
Sony Corporation Printed in Japan