Sony Trinitron KV-13VM20 - Cee Ceeeeccrseceneeeseeeseeeeenseeeeneeees

| Troubleshooting
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ff you have a problem with the VIDEO TV, first check the power cord connection, then go through the following list. Should the
difficulty persist, unplug the unit, and contact your Sony dealer or local authorised Sony service facility.
VIDEO TV RECEPTION
—
Symptoms
Suggestions
No picture or sound
ban
¢ Make sure the unit is plugged into a working AC outlet.
+ Make sure it is not set to LINE IN mode.
* Check that POWER is set to ON.
* Check the antenna wires, connections and direction.
Picture OK, sound poor
« Adjust the sound.
Sound OK, no picture
¢ Try another channel.
« Adjust the picture.
i
Picture weak or blurred « Check the antenna wires, connections and direction.
+ Adjust picture control.
Picture rolls vertically
« Check the antenna wires, connections and direction.
Ghosts (multiple images)
« -
Wrong color or no color
No response to button pressing
No response to remote control
* Check the antenna wires, connections and direction.
¢ Install a directional antenna.
* Adjust color and hue controls.
+ Press the buttons carefully again. Unplug the set, then plug it in and try again.
* Check the polarity (+ and —) of the batteries.
* Replace the batteries.
Appendix 47