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TROUBLESHOOTING GUIDE
If you experience a problem with this unit, check the chart below before calling for service.
SYMPTOM CAUSE SOLUTION
Unit can not Battery is low/empty. Recharge battery as
turn on. described on page 7.
Power is not See page 16 for how to turn
turned on. on the power.
No sound. Headphones are not Insert headphones.
inserted.
Volume is set too low. Raise the volume as described
on page 16.
The media files Download uncorrupted
are corrupted. files.
No files are in the Upload files to the unit as
player. described on pages 10-14.
The computer can not The player is Make sure player is
recognize the not securely connected. securely connected.
player. Computer is not Supported OS: Windows XP
compatible. and Vista and Mac OS 9/X.
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