The following steps should be followed when troubleshooting the receiver.
1. Check the LED indicator. If it is not lit:
a. Make sure electrical and ground are present at the connecting wires.
b. If using the AC power, check for AC power on the connecting wires.
c. If input power is present and the LED is off, check for moisture damage.
d. If input power is present, t he LED is off, and there is no moisture damage, the receiver may be faulty.
Contact Customer Service at Stellar Industries.
2. Activate the transmitter by pressing any command switch.
a. If the receiver LED does not flash, test the transmitter.
b. Verify the identity code is the same for the transmitter and receiver. use the learn button to re-program the
receiver for the transmitter.
c. Contact Customer Service at Stellar Industries.
3. Only some functions are operating:
a. Check to make sure the common wires for the relays are connected properly. (See Installation drawings for
details.
b. Check output voltage of the respective wires and the electrical circuits.
c. Check the fuses inside the receiver case.
d. Check the receiver label to verify the function has been programmed to the needs of the equipment.
4. You are experiencing intermittent operation:
a. Check antenna connections and antenna location.
b. On AC systems, ensure noise suppression devices have been placed across the coils of all contacts.
c. Ensure you are inside the operating range of the receiver and have line of sight to the receiver antenna.
5. Operating Range is short:
a. Check all antenna connections and transmitter operation.
b. On new installations, verify the receiver antenna is placed properly. If necessary, use an antenna mounting
kit to relocate the antenna to a more favorable location.
Receiver Troubleshooting
Troubleshooting
LED Indication
LED is off
LED flashes
LED will not light when any button is pushed, or LED
remains on continuously
Possible Cause
Transmitter is off
Transmitter is operating in a normal mode
Replace batteries. Check for a faulty or worn E-Stop
switch. If these do not correct the problem, the
transmitter must be returned for repair.
Status LED Troubleshooting
Notice: When testing the transmitter, the receiver may become active resulting in system operation.
Always assume the system is working and will respond when testing a transmitter.
Notice: The transmitter electronic components are exposed when the back of the case is removed. Take
caution to prevent dirt or other contaminants from entering the case. Do not allow the circuit to be
scraped or damaged in any way.
Transmitter Repairs
Receiver Testing
LED Indication
LED on continuous
LED flashes
LED goes off
Receiver Action
Receiver operating voltage is present, no signal is
being received.
Signal is being received that matches the decoders
address.
Signal is being received, but address is wrong.
Transmitter Troubleshooting
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