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22 Troubleshooting Guide
No GPS signal. ► Avoid or remove obstacles that might be blocking 
the signal (e.g. trees, canopies).
The robotic mower cannot be 
reached using the iMow App.
Cellular module inactive. The cellular module is switched off during linking, then 
it is reactivated and the robotic mower can be reached 
again.
Robotic mower in standby mode. ► Activate the robotic mower by pressing the button, 
set "Standard" energy mode.
Smart phone or tablet is not 
connected to the Internet.
► Connect the device on which the app is installed to 
the Internet.
Robotic mower not associated 
with the correct e-mail address.
► Correct the e-mail address.
Always activate the disabling device before carrying out any inspection, cleaning or maintenance.
Condition Possible Cause Remedy