Strong SRT 7010 - Troubleshooting

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Network Apps Two simple network programs have been integrated into the unit, a Weather
program and a RSS newsreader program. Some default cities and newsfeeds
have been incorporated, follow the on screen menu to enter your own
preferences.
8.0 TROUBLESHOOTING
There may be various reasons for abnormal operation of the receiver. Please check the receiver
according to the procedures shown below. If the receiver does not work properly after checking it,
please contact your local Service line or STRONG dealer. Alternatively you can send a support mail via
our website: www.strong.tv. NEVER open or disassemble your receiver. This may cause a dangerous
situation and will void the warranty.
PROBLEM POSSIBLE CAUSE WHAT TO DO
The standby indicator
does not light up
The mains lead is unplugged/the
multipoint connector is switched
o.
Check the mains lead/switch the
multipoint connector on.
No picture The receiver can’t receive signal. Check the antenna cable, replace
the cable, or connect the cable to
the receiver tightly.
Incorrect values of some tuner
parameters.
Set the values of tuner parameters
correctly in the Installation menu.
Wrong direction of the dish. Check signal strength and adjust
your dish correctly.
No picture or sound
on TV
The input is not selected on
your TV.
Switch to the correct TV input.
The TV is not connected to the
mains.
Bad cable connection.
Check the mains lead.
Firmly plug in the cables between
the receiver and TV.
Audio muting. Press the ! button.
TV power o. Turn the TV on.
Scrambled channel
message
The channel is scrambled. Select an alternative channel.
No response to remote
control
The receiver is o. Plug in and turn on the plug.
The handset is not aimed correctly. Aim the handset at the IR sensor.
The IR sensor is obstructed. Check for obstructions.
The handset batteries are
exhausted.
Replace the handset batteries.