If a fault condition should occur, one of the displays on the front panel will display an error code and an error beep
will sound. The interpretation of the error code, as well as possible causes and solutions are listed in Table 1.
NOTE: To recover system from Errors E1 – E9, press any button or attach the Handpiece Cable to the Generator. If
errors persist, refer to Solution section in
Table1
. If solutions do not prevent error occurrence, refer to the
Service and Claims section of this manual to obtain repair service.
ERROR CODES & TROUBLESHOOTING GUIDE
Table 1. Error code interpretation.
RECOVERABLE ERRORS & CORRESPONDING CODES
Error Code Reason for error Solutions
E1
E2
Unable to identify probe tip
Probe/Handpiece Cable not detected (when footswitch
pedal is activated)
Multiple switches pressed simultaneously
Low impedance measured (Short-circuit)
RF delivery activated for more than 160 seconds
RF Current too high
RF Voltage too high
RF Power too high
High impedance measured (Open-circuit)
E7
E9
E8
E6
E5
E4
E3
● Reconnect Probe
● Reconnect Handpiece Cable
● Replace Probe
● Replace Handpiece Cable
● Reconnect Probe
● Reconnect Handpiece Cable
● Replace Probe
● Replace Handpiece Cable
● Press one switch at a time
● Check Probe for inadvertent
contact with metal
● Replace Probe
● Replace Handpiece Cable
● Probe activated outside saline if
error persists, replace probe
● Check Probe for damage
● Replace Probe
● Replace Handpiece Cable
Same as above
Same as above
● Reactive (uninterrupted activation
limited to 160 seconds)
17
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