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Chapter 7: Technical Assistance
For technical assistance or part replacement contact:
Sunstone
1693 American Way Suite #5
Payson, UT 84651
+1-801-658-0015 (international)
1.877.786.9353 (toll free)
tech@SunstoneWelders.com
SOFTWARE
In rare circumstances a warning message may pop-up and warn that the unit is having an issue.
Most of the time, if this happens, the unit can be turned off and back on and the problem will be
resolved. If the warnings keep on showing up, then please contact support and we will gladly help
resolve the issue.
HARDWARE
In rare circumstances the unit may become inoperable. If this happens turn the unit off and back
on. If the issue continues to happen, please contact support and we will gladly help resolve the
issue. If the unit is visibly having issues, please disconnect unit from power and call support
immediately.
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