Supermicro X11DPG-QT User Manual

Chapter 3: Troubleshooting
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3.4 Frequently Asked Questions
Question: What type of memory does my motherboard support?
Answer: The X11DPG-QT motherboard supports up to 4TB of 3DS Load Reduced DIMM
(3DS LRDIMM), 3DS Registered DIMM (3DS RDIMM), or up to 2TB of Load Registered
DIMM (LRDIMM), with speeds of 2933*/2666/2400/2133/1866/1600/1333 MHz modules in
16 memory slots. See Section 2.4 for details on Memory Support and Installation.
Notes: 1. Support for 2933MHz memory is dependent on the CPU SKU. 2. The memory
capacity support will di󰀨er according to the processor SKUs.
Question: Why can't I turn o󰀨 the power using the momentary power on/o󰀨 switch?
Answer: The instant power o󰀨 function is controlled in BIOS by the Power Button Mode
setting. When the On/O󰀨 feature is enabled, the motherboard will have instant o󰀨 capabilities
as long as the BIOS is in control of the system. When the Standby or Suspend feature is
enabled or when the BIOS is not in control such as during memory count (the rst screen
that appears when the system is turned on), the momentary on/o󰀨 switch must be held for
more than four seconds to shut down the system. This feature is required to implement the
ACPI features on the motherboard.
Question: How do I update my BIOS?
Answer: It is recommended that you do not upgrade your BIOS if you are not experiencing
any problems with your system. Updated BIOS les are located on our website at http://
www.supermicro.com/ResourceApps/BIOS_IPMI_Intel.html. Please check our BIOS warning
message and the information on how to update your BIOS on our website. Select your
motherboard model and download the BIOS le to your computer. Also, check the current
BIOS revision to make sure that it is newer than your BIOS before downloading. Please refer
to the following section for the instructions on how to update your BIOS under UEFI Shell.
Note: The SPI BIOS chip used on this motherboard cannot be removed. Send your
motherboard back to our RMA Department at Supermicro for repair. For BIOS Recovery
instructions, please refer to the AMI BIOS Recovery Instructions posted at http://www.
supermicro.com/support/manuals/.

Supermicro X11DPG-QT Specifications

General

PS/2 ports quantity	0
IPMI LAN (RJ-45) port	Yes
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity	2
Number of SATA III connectors	10
Number of DIMM slots	16
Maximum LRDIMM memory	2000 GB
Supported RDIMM module capacity	64GB
Memory voltage	1.2 V
Supported memory types	DDR4-SDRAM
Supported memory clock speeds	2133, 2400, 2666 MHz
BIOS type	AMI
ACPI version	4.0
BIOS memory size	64 Mbit
RAID levels	0, 1, 5, 10
Wi-Fi	No
LAN controller	Intel® X550
Ethernet interface type	10 Gigabit Ethernet
On-board graphics card model	Aspeed AST2500
Bundled software	Intel Node Manager, IPMI2.0, KVM LAN, NMI, SPM, SSM, SUM, SuperDoctor 5, Watchdog
Storage temperature (T-T)	-40 - 70 °C
Operating temperature (T-T)	10 - 35 °C
Storage relative humidity (H-H)	5 - 95 %
Operating relative humidity (H-H)	8 - 90 %
Supported QPI	10.4 GT/s
Processor socket	LGA 3647 (Socket P)
Processor manufacturer	Intel
Processor number of cores supported	28
Component for	Server
Motherboard chipset	Intel® C621
Audio output channels	7.1 channels
PCI Express x16 (Gen 3.x) slots	6

Weight and Dimensions

Depth	335.3 mm
Width	384 mm