3-7
Chapter 3: Troubleshooting
3-5 Returning Merchandise for Service
A receipt or copy of your invoice marked with the date of purchase is required
before any warranty service will be rendered. You can obtain service by calling
your vendor for a Returned Merchandise Authorization (RMA) number. For faster
service, you may also obtain RMA authorizations online (http://www.supermicro.
com/support/rma/). When you return the motherboard to the manufacturer, the
RMA number should be prominently displayed on the outside of the shipping
carton, and mailed prepaid or hand-carried. Shipping and handling charges will
be applied for all orders that must be mailed when service is complete.
This warranty only covers normal consumer use and does not cover damages
incurred in shipping or from failure due to the alteration, misuse, abuse or improper
maintenance of products.
During the warranty period, contact your distributor rst for any product prob-
lems.
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