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GO User Guide
Section 14. Important paperwork
Limited warranty
SylvanSport, LLC (the manufacturer) warrants to the original retail purchaser only, for a
period of 2 years on the trailer and parts as well as the tent and awning, to insure that each
new GO camping trailer will be free from defects in workmanship and materials under normal
use and service, as described below for a period of 2 years. The manufacturer’s obligation
under this limited warranty is limited to repairing or replacing at its factory, or authorized
dealer, any part or parts thereof which shall, within the applicable warranty period, be
returned to the manufacturer, with transportation charges prepaid, and which upon the
manufacturer’s examination shall disclose to its satisfaction to have been defective.
Note: Labor and freight charges, coverage on all limited warranties provided herein are
limited to two years from the date of the original retail purchase.
Frame and deck:
SylvanSport, LLC warrants to the original purchaser only, that the frame of the GO camping
trailer will be free from defects in workmanship and materials for 2 years under normal use
and service, or until the vehicle is no longer in the original owner’s possession. This warranty
does not cover maintenance, such as rust prevention, paint and/or scratches.
Lift system:
SylvanSport, LLC warrants to the original retail purchaser only, that the lift system of the GO
camping trailer will be free from defects in workmanship and materials for two years, under
normal use and service, or until the vehicle is no longer in the original retail purchaser’s
possession. This warranty is inclusive of the cable, push springs, telescoping lifter arms, push
spring guide tubes, winch, adjusting bracket with pulley and the frame master tube. Only lift
system parts which evidence structural defects will be covered by warranty, and only if the
defective materials are returned to the manufacturer, and the manufacturer shall determine
to its satisfaction that the material is defective. This limited warranty shall be declared null
and void should any evidence suggest abuse or tampering with the lift system components
listed above.
Tent:
SylvanSport, LLC warrants to the original retail purchaser only; that the tent of the GO
camping trailer will be free from defects in workmanship and materials for 2 years under
normal use and service. This warranty does not apply to defects attributable to or resulting
from normal wear and tear, natural hazard damage (ie. weather, animals, etc.) abuse or
alteration (ie. ultra-violet damage on tent, exhaustive zippers).
For service on this warranty, contact SylvanSport at (828) 393-4927.
Electrical system:
SylvanSport, LLC warrants to the original retail purchaser only; that the electrical system will
be free from defects in craftsmanship and materials for a period of 2 years, under normal use
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